Support
GenScale AI Catalog Support
Contact support for installation, publication, sync, or App Store review questions.
Support details
Contact
Email: support@genscalefy.com. Replace this placeholder if a different support inbox will be used.
Please include your myshopify.com domain, the public URL you tested, and a short description of the issue.
Common requests
Help installing or reinstalling the Shopify app.
Help publishing AI-readable URLs.
Help understanding scheduled sync status and file freshness.